Companion Care (Peterborough Bretton) Ltd T/A Vets4Pets, located in Peterborough, has garnered a mixed reception from its clientele. With a solid rating of 4.5 stars based on 322 reviews, it appears that the clinic has a generally positive reputation. However, a closer examination of individual reviews reveals some dissatisfaction among certain customers.

On the positive side, many clients appreciate the courteous and accommodating staff, with specific praise directed at the front desk personnel for their helpfulness and efficiency. One reviewer highlighted the staff's ability to manage an anxious pet with care and understanding, which contributed to their positive experience. Another client, who has been using the clinic for several years, commended the reasonable pricing and the clinic’s ability to handle emergencies promptly.

Conversely, there are significant concerns raised by other clients. Some reviews report issues with aftercare and the perceived high costs of services, as seen in a review where a client expressed dissatisfaction with escalating charges and inadequate communication regarding their pet's health. Another negative account described a traumatic experience involving a routine procedure that resulted in severe consequences for the pet involved.

Despite these negative experiences, the substantial number of reviews suggests that many clients are satisfied with their visits. The clinic also functions as a veterinary nurse training facility, which may contribute to its broad range of services. While most feedback is positive, potential clients should consider both the overall rating and individual experiences to make an informed decision.